Property Management Services

 

At Platinum Real Estate Property Management we recognize that you need more than just the weekly rent, that service is more than just a smile and that maximizing your income is more important than ever.

We understand your property is a significant asset and that your chief objective is to maximize the return on your most valued investment. At Platinum we’ve invested in the best, systems and procedures to add value over and above the traditional functions of property management.

Many people are turning increasingly to property investment to secure their future as Property represents a very secure, sound, long term form of wealth creation.Property is also a great option as part of an investment portfolio, particularly with people who do not need immediate access to their money and wish to protect themselves against inflation over the long term.

A well-managed investment can offer many advantages including income and capital growth.


As your personal property manager, we are here to guide you with:

     - Understanding how changes in the market will impact you and your investment.

     - Introduce you to new investment strategies available to you to maximise the return on your investment.

     - Assist you in options how to improve the yield from your property, and

     - Ensure you feel confident as an investor in real estate.

     - We take the hassles out of managing your property so you can enjoy the finer things in life.

 

Call us to find out more information on how we can assist in managing your real estate assets.

 

Our Property Management Team

Our diverse team of experienced property managers and support staff are highly motivated and committed to providing outstanding results for our broad client base.
Knowing the importance of exceptional customer service our team focuses on continual training, knowledge of the Residential Tenancies Act and the highest standard of ethics, values and client care.
Our uttermost aim is to be the first choice for any property investor and tenant.

 

Property Marketing

We have a number of marketing and advertising strategies, to ensure that your property is receiving maximum exposure such as:

     - Internet listings on numerous prominent websites

     - Rental list with full description and photo of your property

     - For Lease signs, which are an invaluable tool in securing tenants for a property

     - Renters Club – a weekly mail-out sent to our tenant database

Our office will go that extra mile to find a tenant rather than wait for a tenant to find us.

Tenant Selection

To ensure your property is protected; when it comes to selecting tenants we ensure that they meet our stringent reference checks.

Prospective tenants are qualified as suitable by checking past employment, past real estate, personal and business references. It is also one of our key points to ascertain who the prospective tenant is not just who they say they are. This is easily verified by our 100 POINT identification process.

We are also currently online with NTD a tenant default database specializing in tenant default records.

 

Maintenance

Maintenance matters are carried out in accordance with the property investor’s instructions. We only engage tradespeople who meet our offices high standards and occupational health and safety requirements.

 

Routine Inspections

Our property management team regularly inspects properties on behalf of the investor. After each inspection you will receive a full written report on the property condition. During these inspections we will conduct a maintenance inspection as well as a general check of the internal and external condition.

 

Rental Reviews

As part of our service to our property investors we realize the importance of rental returns and are constantly monitoring the current market rent on your behalf.

 

Rent Collection

Our office has made making rental payments easy! We offer our tenants numerous payment methods including: Direct Deposits, Cheque, Money Order and Automated Internet banking transfers.

 

Rental Arrears

We have harsh rent arrears procedures in place should a tenant fall behind with their rent. Our primary focus is to ensure that our office mitigates any loss of income to the property investor. Our office will also issue the appropriate notices, in accordance with the law.

 

Statements

Our office utilizes the latest computer software so we can offer you a greater number of options and speedier service in accounting monies to you. We can work with you to ensure that you get your money quicker each month.
At the end of each financial year a fully computerized statement summarizing all income and expenditure relating to the property is available upon request.

 

Insurance

We strongly recommend that you take out Landlords Protection Insurance to protect your rental income, property contents and public liability.

 

Service Guarantee

Our commitment is to provide you with highest standard of service. Promises are easily made and just as easily forgotten. We believe that you should only ever make promises you can keep and offer a service guarantee to demonstrate our commitment to this.